Covid-19 Update

As we see more measures being put in place daily to help keep everyone as safe as possible from the risk of the coronavirus (COVID-19), I’d like to reassure you that we will continue to follow UK government guidance as it’s updated. We will adapt our ways of working and processes as we learn more.
The health and safety of our tenants and colleagues is incredibly important to us. Our thoughts at this difficult time are also with those who have been affected.
Our immediate focus will be to ensure all staff follow the strictest rules when undertaking their roles. Any member of staff who believes they may present any risk to others will not be allowed to visit any of our properties, managed or those we are trying to let and where relevant will be required to self-isolate.
If the occasion arises where you need letting related services and you believe you might put others at risk, or you or family members are self-isolating, please tell us as soon as possible.
We’ll do everything we can to continue to provide our services during this challenging time. Our staff all can work from home and access all systems as if they were in the office. This includes our accountant who’ll be able to operate tenant accounts fully.
We’ve contacted our contractors and asked them to ensure they follow all stringent guidance as we will be doing. We’ll continue to work closely with them to ensure statutory inspections, such as annual Gas Safety checks, are undertaken in a timely manner. Our focus must also be upon any essential repairs; heating and hot water issues; significant water ingress situations as well as any life-threatening hazards such as electrical, gas, oil, solid fuel issues.
We must though remain conscious of ensuring no-one is put at risk including the elderly, vulnerable and expectant mothers and unfortunately some delays may be unavoidable. We have written to tenants to advise them of this approach.
In line with official guidance, we have had to postpone all non-essential visits to any properties until the Government advises that non-essential travel and social distancing restrictions have been lifted. When that happens it will take us a period of time to clear the backlog, however, we will work hard to catch up as soon as we can.
Below are some links to public health and government advice websites to help keep you and your families informed.
• https://www.nhs.uk/conditions/coronavirus-covid-19/
• https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response
• https://www.gov.uk/government/organisations/public-health-england
• https://www.who.int/

More To Explore

Covid – 19 Update No. 2

The Estate’s Charitable Trust has recently made donations totalling £35,000 to some local charities (including The Dudley NHS Charity, The Beacon Centre for the Blind

Covid-19 Update

As we see more measures being put in place daily to help keep everyone as safe as possible from the risk of the coronavirus (COVID-19),

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Enville & Stalybridge Estates
Estates Office , Enville, Stourbridge , West Midlands DY7 5HD

Tel 01384 872635 | Fax 01384 877748
enq[email protected]

GDPR and Privacy Policy

European Union GDPR (General Data Protection Regulations)

The EU GDPR is designed to help all of us have more control over our personal data, and how is it used.

Who does the information GDPR apply to?

Data subjects, being all visitors and users of any website who are members of the European Union, and therefore who submit personal data. [replace name]  is the data processor and data controller of this site. You can find out more about this law here.

Privacy Policy

Effective from 25th May, 2018

This Privacy Policy sets out how we use and protect information that you may provide when you use this website.  Your privacy is protected and important to us. If you provide identifiable personal information it will only be used to help us fulfil your project requirements.

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We may update this policy periodically, please check this page to ensure that you are in agreement with any changes.

What We Collect

Personal information, basically any data that can be used to identify or contact you is collected so we can service your requirements.  This could include your name, business name, address details, email, telephone numbers, or information pertaining to your exhibition stand requirements. You may also at times be asked to leave a message about your enquiry or project brief. Websites also collect your IP address through the use of Cookies (find out more about cookies below).

If you opted-in to our mailing list, you may receive occasional emails on important updates or service information. You have the right to opt-out or and have any personal details removed at any time, please email [replace email address]

What We Do With The Information We Collect

Information is saved until the enquiry is dealt with, and then archived with the project or on cloud based systems if you are an ongoing client. We also retain your contact details and information in the emails you have sent, but you can request to have your personal details deleted at any time.

We will not sell, distribute, or lease your personal information to third parties unless we have your express permission, or are required by law to do so. We may use your personal information to send you relevant information about services we offer, or information you need as part of the services we offer.

Data Security

In our continued commitment to ensuring that your information is secure and to prevent unauthorised access or disclosure, we have suitable physical, electronic and managerial procedures in place to safeguard and secure the information we collect online.

  • Data is stored on a secure cloud-based server or on a secure, password protected computer with limited user access.
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Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

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